What our customers had to say about us... "On December 15th, 2008 Joey G. responded to our call for emergency repair on our 19 year old furnace and after getting the furnace running again he said that a sum of the components were going bad. I asked if he would send a salesman out and he said he would. Peter Fiedler came to the house and explained various models and the benefits of each and somewhere in the conversation I metioned that we needed a new water heater, he explained that if we bought the heater Countryside would install it when they installed the furnace. My wife and I tried Lowes, Menards and Home Depot but could not find a heater to fit our requirements so we called Peter and he found 2 heaters that would work. Installers Storm and Lance; these guys did a super job of installing both the furnace & water heater, nice and neat installations. They were here at the promised time, were very knowledgeable and cleaned up all the installation mess. The professionalism and willingeness of your staff to go the extra mile deserves recognition. In the past Countryside has always been available, day or night, to repair our furnace (unlike the company that sold that furnace) and that fact along with no high pressure sales tactics of your company made the decision to buy from Countryside an easy choice." ~ W & D Roehlke ......................................... "I wanted to let you know what an exceptional group of individuals work for your organization. 'Customer Service' is spoken about frequently. 'Customer Service' is demonstrated rarely. Your team demonstrates good customer service. I am forever grateful and will be forever a committed customer." Kim S., Maple Plain ............................................ "This past July I purchased a furnace and central air conditioner from Countryside. I can unequivocally say without any hesitation that your sales rep was wonderful. He constantly followed up with me, answered my questions and was diligent in returning my calls. Further, the installers at my home were also great. They installed my central air conditioner on a miserably hot and humid day. They were courteous, friendly, and what really impressed me, however, is there was never any indication they had been there because they so thoroughly cleaned up after themselves. I am more than satisfied with the service that I received. Thank you again, Countryside- I have no reservation in referring you to anyone I know is in need of your services." ~Shawn M., Crystal ............................................... "I just wanted to say 'thanks', it was really a pleasure doing business with your company and the very nice young men that you employ. We could hardly believe how friendly and considerate they were to not only all of us, but our pets and home. When things weren't up to par they immediately got one of your service tecs here and he stayed until our system was running correctly. I truly believe that these 3 young men went that extra mile for our family. We definitely would recommend your company along with your people to anyone." ~Richard H., Minnetonka ................................................. "Joey did a great job at my house today. He was very kind and professional at all times. I could not ask for more! Just thought your company should be aware of the terrific job your service is doing. I will always use your services" ~ Susan B., Orono
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